Solution

AS Compact

Your After-Sales Network – Connected, Digital, Always Available. Empower Your Service!

A modular platform for after-sales management

Our Service and Customer Portals are cloud-based, multilingual, and multi-currency web platforms, designed to streamline after-sales operations, enhance efficiency, and create added value for both customers and your service network.

Our AS Compact solution enables the creation of fully customizable portals – both in design and functionality – tailored to the specific requirements of your industry and business model.

One Portal, Multiple Value-Added Modules

Each portal can be configured according to your company’s actual needs:

Spare Parts

Interactive exploded views, spare parts ordering management, and update notifications.

Documents (DOCS)

Quick access to manuals and technical documents, fully compliant with the EU Machinery Regulation 2023/1230.

Assistance

Ticket management, service request handling, and full activity traceability.

Media

Video tutorials, animated guides, and digital resources always available for training and maintenance.

AI Help

An intelligent chatbot for multilingual, instant manual consultation.

Warranty

Warranty registration, KPI monitoring, and defect traceability.

Ready to transform your customer network into a digital ecosystem?

Contact us: together we’ll design the portal best suited to your company.